Placing an OrderQ. How do I place an order with Highway Entertainment?
A. Placing an order with us is easy. There is no need to create an account first. An account will be created for you during the checkout process.
You can browse products directly through our categories which are listed on the left hand side of our site. A keyword search box is also located at the top of our left hand menu. When you find an item that interests you, click the title, name or picture of the item to see the detailed product information page.
Once you are ready to buy, simply click the "Add to cart" button on the products page. Once you have added an item to your shopping cart, a new page will be displayed with confirmation. You can now continue browsing for other products or choose to proceed to Checkout. You can also access the contents of your Shopping Cart and Checkout at any time by clicking the "Shopping Cart" icon at the top of every page on the website.
Are there any packing and handling fees associated with my order?
A. For orders less than $10USD there will be a $5USD packing & handling fee added to your order. The Packing and Handling Fee is to cover labour costs and is non-negotiable and is in addition to the freight charged for the Product(s).
Q. Can I keep track of my order?
A. Yes. You can monitor the status of your order at any time by logging in and clicking on the "My Account" link. Please note that delivery times are approximate and may vary depending on the shipping method chosen and your exact location. If you are unable to track your order, please contact us.